Privacy Policy

Cuneihive is an AI consulting and implementation firm: we diagnose what is slowing a business down and build the systems that fix it. For any privacy question, contact us at msa@cuneihive.com. We operate remotely from Pakistan.

We collect only what we need:

1. 2.1.1

   Information you submit through our contact form such as your name, email address, company, engagement type, and the details of your message.

2. 2.1.2

   Basic technical and usage data such as pages visited and device/browser information — collected through analytics where enabled.

The public website has no visitor accounts and uses no CAPTCHAs. A hidden honeypot field guards the contact form against spam; if it is filled, the submission is silently discarded.

We use the information you provide to respond to your inquiry, scope and deliver engagements, operate and improve the website, and — where appropriate — follow up about relevant services. We do not use your contact details for unrelated marketing without your consent.

Contact-form submissions are routed through our workflow automation (n8n) and may be stored in our operational tools so we can follow up. The website is hosted on Vercel and backed by Supabase. Analytics, when enabled, are provided by PostHog and/or Google. These providers process data only to deliver their service to us.

When we build and run systems for you, we handle data on these principles:

1. 5.1.1

   No cross-customer sharing your data is never mixed with or exposed to another customer.

2. 5.1.2

   Minimum necessary we work with only the data a workflow needs to function.

3. 5.1.3

   No central customer database we do not maintain a separate store of your data for our own purposes.

4. 5.1.4

   Your infrastructure first in most cases data lives in your own tools and infrastructure (your CRM, databases, ticketing systems); we connect systems and move data, rather than centralizing it.

Where automations use AI, we prefer public or non-confidential information, and we redact or mask sensitive data before it reaches an AI agent. If sensitive data must be processed, flag it clearly so we can apply safeguards — such as filtering specific fields, masking patterns, and excluding unsafe data from AI agents.

Analytics scripts load only when an analytics key is configured. We use PostHog (product analytics, heatmaps, session recording and short on-site surveys) to understand how the site is used, alongside aggregate traffic measurement from Vercel and, where enabled, Google.

Session recording captures how pages are used, such as scrolling, clicks and moving between pages, so we can find what is confusing or broken. Everything typed into a form field is masked in your browser before the recording is sent, and our admin area is never recorded.

When you submit a form or book a call, PostHog links the record of your visit to the email address you gave us, so we can see which pages helped you reach us. What you write in a message is never sent to an analytics provider. If you answer one of our on-site surveys, your answer is stored in PostHog with that record.

You can control cookies and local storage through your browser settings; blocking them stops this measurement.

We keep inquiry information only as long as needed to respond and maintain our records, and engagement data only for as long as the relevant workflow or agreement requires. We delete or anonymize data when it is no longer needed.

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email msa@cuneihive.com and we will respond within a reasonable time.

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent version. Material changes will be posted on this page.

Questions about this policy or your data? Email msa@cuneihive.com.