Security & Compliance Standard
We're not locked into one vendor, so this standard doesn't change with the tool. Every implementation — no matter what we build it with — runs through the same data-handling, consent, and access rules below.
Data Sovereignty & Isolated Ledgers
Your business data stays your property. Every workflow, ledger, and script we build deploys directly onto your own cloud infrastructure or a dedicated isolated instance — never a shared multi-tenant system. We never train any model on client data.
Official Platform APIs Only
Zero unauthorized scraping, zero platform-policy violations. Every integration — CRM, email, voice, database, or otherwise — runs through official REST/GraphQL APIs with zero-trust OAuth authentication, regardless of which vendor we recommend.
Operator-in-the-Loop Safeguards
Autonomous systems operate within strict confidence thresholds. High-risk touchpoints, sensitive transactions, or low-confidence decisions automatically escalate to a human with full context — the system never guesses on something that matters.
TCPA & Call Recording Consent
When a build includes voice — inbound or outbound — it incorporates automated dual-party consent announcements and strict call-window boundaries (08:00–21:00 local time), with instant, zero-delay processing of opt-out/DNC requests.
HIPAA & EHR/PMS Readiness
When a build touches healthcare data, it implements BAA-compliant encryption, tokenized payloads, and strict access controls for any electronic health record integration — built to the standard, not bolted on after.
Audit & DPA requests