Preamble
Cuneihive is a remote company built on trust. We hire people who are good at what they do, then get out of their way: no pressure, no micromanagement, and no games. In return we ask for honesty, straight talk, and people who keep their word. This policy covers how we work, what we expect, and what we commit to in return.
1. Remote by Default
- 1.1
Cuneihive is a remote company. There is no office to report to and no attendance requirement. You work from wherever you do your best work. The company is run from Islamabad, Pakistan, and our team and clients work across time zones.
2. How Our Policies Change
- 2.1
Every policy here applies through each person's own agreement with us. We do not apply a new policy, or change an existing one, without the consent of the people it affects.
- 2.2
If a change is ever genuinely required, for example by law or by a client contract, we will tell you what is changing and why, and give you time to adapt before it takes effect.
3. Honesty & Trust
- 3.1
We demand honesty at work, and we give trust in return.
- 3.1.1
We hire subject-matter experts. You know how to do your job better than we do, so we do not micromanage it or pressure you over how it gets done.
- 3.1.2
We like straightforwardness. If you are facing an issue, tell us and we will believe you. If it is personal, we will not ask for details.
- 3.1.1
4. Keep Your Word
- 4.1
We are strict about one thing: your word. If you say a piece of work will be done in an hour, it should be done in an hour. If a commitment is going to slip, tell us early. That is the whole of our punctuality policy, and we take it seriously.
5. Work When You Want: The Definition of Done
- 5.1
Work whenever you want. We care about the definition of done, not the hours you log. If the work is done and its quality meets the agreed criteria, it does not matter when you did it, how you did it, or what tools you used.
- 5.2
Flexible hours come with one condition: client work has a time. When a client deliverable is due by a specific time, it must be done before that time. Plan your hours around it however you like, but the client deadline is fixed.
6. A Relaxed Environment, Not a Loophole
- 6.1
Our environment is deliberately relaxed, and it only works because everyone treats it with respect. If someone is found taking advantage of that freedom, we will take action.
7. Freedom to Grow Beyond Us
- 7.1
We do not bind anyone to us. We want your career to grow, even when it grows past us.
- 7.1.1
If you find a better job, we will let you go happily. If a project is ongoing, we ask that you help finish it or hand over what you know so the work does not stall.
- 7.1.2
You may work with another company at the same time, as long as their terms allow it.
- 7.1.3
You may keep clients of your own, but you may not approach Cuneihive's clients. Where it helps, we will point you to resources from our network to meet your own clients' needs. Any financial arrangement for that is agreed separately.
- 7.1.1
8. Security & Confidentiality
- 8.1
Freedom over how you work does not extend to client data:
- 8.1.1
Credentials live in our central credential vault, never in files, chat messages, or personal notes.
- 8.1.2
Access is granted per project, and only to the systems that project needs.
- 8.1.3
Client data stays in the client's own systems wherever possible.
- 8.1.4
Report a lost device or a suspected leak immediately.
- 8.1.1
- 8.2
Our Security & Compliance Standard at /security sets out how we protect client systems and data.
9. Our Commitments
- 9.1
Beyond this policy, we make three commitments to the people who work with us: work-life balance, career growth and learning, and environmental sustainability. Each one is set out in full at /policies/commitments.
10. Contact
- 10.1
Questions about how we work? Email msa@cuneihive.com.